New Delhi: Policybazaar.com has introduced a new multilingual interface designed to help two-wheeler users in the tier-II and tier-III cities to research and buy online two-wheeler insurance in their native language. Policybazaar’s two-wheeler platform is now available in six major regional languages — Hindi, Tamil, Telugu, Kannada, Malayalam and Bengali.
According to industry estimates, nearly 50 per cent of two-wheeler owners in India resides in the regions where these languages are commonly spoken. Through this initiative, Policybazaar.com plans to invest in building a strong diversified user interface that taps into this large target audience, who has a high preference to browse in their native language.
A recent KPMG-Google study has found that the internet using native speakers of an Indian language, consider local language content more trustworthy than English content. The study predicts that by 2021, Hindi language internet users will be 38 per cent of the total users browsing online in India and native language browsing will significantly grow.
Speaking about this new platform, Tarun Mathur, Chief Business Officer — General Insurance, Policybazaar.com, said, “For any owner of a two-wheeler, to safeguard its vehicle, it’s very important to know what kind of insurance are they buying, which we feel will become a lot easier to understand while reading in their native language. This multilingual initiative will not only make motor insurance literature easy to consume for people who are native speakers of an Indian language, but it will also help us penetrate a market where two-wheeler insurance lapses after the first year of purchase, are a big issue.”
In the initial phase, the company will be offering the multilingual option for its desktop and mobile website users only.